Technical Support
Having a problem? Need to raise a ticket? Or just need a bit of guidance? We have a trusted and highly experienced Support team waiting to help you resolve any issues quickly and efficiently.
You’ll find all the information you need here to contact us. Call us on 0161 464 6101 or email us at support@datacentreplus.co.uk
Alternatively, if you’re having problems with your current hosting provider or struggling due to COVID-19 don’t hesitate to get in touch to see how we can help hello@datacentreplus.co.uk
Need Assistance? We’re here to help
Support Information
You can contact us via our ticketing system, email or live chat. Click for more information.
Raise a Ticket
Need assistance? Click below to raise a ticket to contact our support team. Our friendly engineers are on hand 24x7x365 to help deal with your queries.
Knowledge Base
We’ve put together a bank of articles to help you become a technical wizard with your servers. You’ll also find some tools that would make your life easier.
Why Datacentreplus Support?
Accessible
- We’re here when you need us the most
- Easy to contact us
- 24×7 Helpdesk & UK Support
- 15 minutes emergency response time
- 99.99% uptime guarantee
Contact options to suit you
- Support portal
- Phone
- Webchat
- Visit us!
Highly Experienced Team
- Dedicated Account Manager
- 100% UK-based teams
- 100% of our support team are on-site
- All support provided by qualified Windows/Linux/Server engineers
- Combined 60 years of technical experience
- All support provided by qualified Windows/Linux/Server engineers
Security
- ISO27001 certified Data Centre
- 24/7 onsite security with CCTV operation
- FirewallPLUS protection
- Annual security audits
- Anti-Virus Protection
